Horseplay Terms & Conditions

Welcome to Horseplay, operated by Game Play Network. These Terms set out the rules for using our site, holding an account and taking part in any game or promotion we offer. By registering, you accept them.

Read this page carefully. It forms a binding agreement. If any part is unclear, reach out through our contact channels before you play. We also publish a separate privacy notice describing how we handle your personal data, and that notice is incorporated here by reference.

Where a word is capitalised but not defined on this page, it carries the meaning given in the relevant promotion rules.

You must be at least 19 years of age, or the legal minimum in your province, whichever is higher. We serve players who are physically located in a jurisdiction where our games are permitted. If the law where you live does not allow online play, you may not use Horseplay.

One person, one account. We do not permit multiple registrations by the same individual, household or device, and duplicate accounts may be closed. You confirm that the details you give us are true, complete and kept up to date. The account is yours alone — never let anyone else use it, and never play on behalf of a third party.

We may ask you to verify your identity at any time. Accounts opened with false information, or by anyone under age, will be suspended and any winnings may be voided.

Something wrong? Tell us first. Contact our Help Center or Live Chat and we will investigate and respond. If we cannot resolve matters together, the dispute may be escalated to the independent body named in our licensing framework or the relevant gaming authority that supervises our operation.

These Terms are governed by the laws applicable to the licence under which Horseplay operates. We may update this page to reflect legal, regulatory or operational changes. When we do, we will post the revised version with a new effective date, and material changes will be notified to you. Continued play after an update means you accept the current Terms.

All balances are held in US dollars. The minimum deposit is 10 USD. We accept ACH, credit and debit cards including Visa, Mastercard and Discover, instant bank transfer, Play+, mobile-phone payment systems and other digital payment options shown at checkout.

Before we release funds we run Know Your Customer (KYC) checks required by our licence and anti-money-laundering obligations. You agree to supply proof of identity, address and ownership of your payment method when asked. Withdrawals are normally processed within 120 hours once verification is complete; the method used to deposit may be used for the matching payout.

We may refuse or reverse a transaction we reasonably suspect of fraud, chargeback abuse or money laundering. Funds in your account are not a deposit with a bank and earn no interest.

Game outcomes from our providers — Caleta, Game Play Network, Kalamba, Oddsworks and Spinomenal — are determined by certified random mechanisms. You agree not to use bots, automated software, exploits or any device that interferes with normal play. Charge-back abuse, collusion between players and attempts to manipulate promotions are prohibited.

If we detect a breach, we may suspend access, withhold affected balances pending review and, where warranted, close the account. Please gamble within your means. Support, deposit limits and self-exclusion tools are explained on our responsible gambling page, and help for Canadians is available through ConnexOntario at 1-866-531-2600 or at responsiblegambling.org.

You can close your account at any time by contacting us. If an account stays inactive for an extended period, we may treat it as dormant and apply an administration fee in line with our then-current policy; we will always try to reach you first at your registered contact details.

We provide the service on an "as is" basis. To the extent the law allows, we are not liable for indirect or consequential losses, nor for interruptions caused by events beyond our reasonable control. Nothing here limits any liability that cannot lawfully be excluded.

Promotions are optional. Each carries its own rules, and those rules sit alongside these Terms. Our First Credit Purchase offer matches your opening purchase 100% up to $250; the bonus must be wagered 10 times the original first-time bonus amount and expires 30 days after the Bonus Credits are received.

Other promotions — such as the Friday 20% match, weekend Get Back cashback and our tournaments — have their own caps, timeframes and eligibility. We grant Bonus Credits in good faith for genuine play. Attempting to extract value through irregular betting patterns, collusion or opening extra accounts breaches these Terms and may forfeit the bonus and related winnings.